By Girija Togarati, ISO 27001 Lead Auditor. Reviewed by Murty Nisthala, CISA, CISSP.

ISO 9001:2015 sets the requirements for a Quality Management System built on customer focus, the process approach and continual improvement.

The management system clauses

Clauses 4 to 10 require you to define context and scope, show leadership, plan to address risks, provide resources, operate your processes, evaluate performance, and continually improve.

Risk based thinking

The 2015 version introduced risk based thinking, so you plan for risks and opportunities rather than relying on a fixed procedure for everything.

Meet them with an expert

Univate documents your QMS and prepares you for the certification audit.

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