By Girija Togarati, ISO 27001 Lead Auditor. Reviewed by Murty Nisthala, CISA, CISSP, CCSP.

ISO 20000 Certification follows a clear path, and Univate runs every step with you.

Table of Contents

The steps

  1. Gap analysis against ISO 20000-1:2018
  2. Service management system design
  3. Implementation and process integration
  4. Internal audit
  5. Certification audit by an accredited body

Timeline

Most Indian organisations complete ISO 20000 Certification in a few months, depending on scope. Univate gives you a fixed roadmap at the start.

Univate Solutions delivers ISO 20000 Certification in India end to end. Book a free consultation and get a fixed quote. Explore IT service management.